Privacy Policy

1. Who we are

FinRek is management software for credit unions, developed and licensed by Voldrek (“we”), a commercial establishment registered with the Tax Administration (SAT) as a small taxpayer. This policy explains how we process personal data on this website (finrek.voldrek.com). Data managed inside the FinRek platform is explained in section 10.

2. Legal framework

We process data from this website in accordance with the Constitution of the Republic (right to privacy, Articles 24 and 31) and the principles of lawfulness, minimization, accuracy, and storage limitation. Guatemala does not yet have a general personal data protection law: Initiative 6572 is still before Congress. As a minimum, we apply constitutional principles and international privacy standards.

3. Data we process on the website

The site's only form is the demo request. It is protected with Cloudflare Turnstile to prevent automated submissions, and email delivery is handled through Brevo.

• Data: email address, selected profile or role, and site language.
• Purpose: contacting you and scheduling and preparing the demonstration.
• Retention: we do not store your data in databases; the request is emailed to our team, kept only while we handle your demo, and deleted within a maximum of 3 months.
• Legal basis: your consent when submitting the form and our legitimate interest in managing commercial requests.
• We do not sell this data or use it for advertising.

4. Cookies

This site does not set first-party cookies. Cloudflare Turnstile may store strictly necessary technical cookies to evaluate whether traffic is legitimate. Details are in our Cookie Policy.

5. Who we share with

We do not sell or rent personal data. To operate the site we rely on technology providers acting as processors: Cloudflare (Turnstile anti-bot protection) and Brevo (email delivery). We may also disclose information when required by law or a competent authority.

6. International transfers

Our website providers may process data outside your country of residence. When that happens, we require appropriate safeguards to protect the information.

7. Security

We apply reasonable technical and organizational measures to the systems we manage: encryption in transit, access control, and least privilege. No system is infallible, but we work to prevent unauthorized access, alteration, loss, or improper disclosure.

8. How long we keep data

Demo requests are not stored in our databases: they are emailed to our team, kept only while we handle the demonstration, and deleted within a maximum of 3 months from the last communication. Providers (Cloudflare, Brevo) keep their own technical logs under their policies.

9. Your rights

You may request access, rectification, updating, erasure, or portability of the data you sent us through the site, and you may object to its processing or withdraw your consent. Write to contact@voldrek.com; we will respond within a maximum of 30 days.

10. Data in the FinRek platform

FinRek is installed on each cooperative's own infrastructure (its own server or VPS). Member and employee data resides on that infrastructure, and the cooperative is the controller of that data: exercise your rights before the cooperative. Voldrek does not process that data on an ongoing basis: it acts as a processor only during punctual authorized access (implementation, migration, support, updates) and receives only technical telemetry and license-verification data, under the license agreement signed with the cooperative and its data protection annex. Children's accounts offered by cooperatives are governed by Decree 27-2003 and are the cooperative's responsibility.

11. Changes to this policy

We may update this policy to reflect legal, technical, or business changes. We will publish the current version on this site with its update date and, when changes are significant, notify through the usual channels.

12. Contact

For privacy questions about this site, write to contact@voldrek.com. Voldrek — FinRek.